TERMS OF USE

Last updated: 11 February 2026

These Terms of Use (“Terms”) govern your use of this website operated by Pit Boss (“Pit Boss”, “we”, “us”, “our”).

If you are a consumer located in the United Kingdom, these Terms apply in accordance with UK law.

ABOUT US

This website is operated by Pit Boss.

For customer service enquiries, please contact:

Pit Boss
c/o Char-Broil Europe GmbH
Gasstraße 4c
D-22761 Hamburg
Germany

Email: service-eu@pitboss.com

If you are a UK consumer, nothing in these Terms affects your statutory rights under applicable UK consumer protection laws.

ACCEPTANCE OF TERMS

By accessing or using this website (“Site”), you confirm that:

  • You are at least 18 years old;
  • You agree to be legally bound by these Terms;
  • You will comply with all applicable laws and regulations.

If you do not agree, you must not use the Site.

CHANGES TO THESE TERMS

We may update these Terms from time to time.

The version in force at the time you use the Site will apply.

Where changes materially affect your rights, we will take reasonable steps to notify users.

USE OF THE SITE

You may use the Site for lawful purposes only.

You must not:

  • Use the Site in any way that breaches applicable law
  • Upload or transmit viruses or malicious code
  • Attempt to gain unauthorised access to systems
  • Copy, reproduce or commercially exploit Site content without permission
  • Infringe intellectual property rights
  • Submit unlawful, defamatory, abusive or misleading content

We may suspend or restrict access if misuse occurs.

INTELLECTUAL PROPERTY

All content on this Site, including text, graphics, logos, product descriptions and images, is owned by or licensed to Pit Boss and protected under UK and international intellectual property laws.

You may view and print content for personal, non-commercial use only.

You may not reproduce, distribute, modify or create derivative works without prior written consent.

PRODUCT INFORMATION

We aim to ensure that product descriptions, specifications and pricing are accurate. However:

  • Images are for illustrative purposes only.
  • Product appearance may vary.
  • Errors may occasionally occur and may be corrected without notice.

Nothing on this Site constitutes a binding offer. A contract is formed only when an order is accepted.

CONSUMER RIGHTS

If you are purchasing as a consumer in the UK:

  • Goods must be of satisfactory quality, fit for purpose and as described (Consumer Rights Act 2015).
  • You may have cancellation rights under the Consumer Contracts Regulations 2013 (where applicable).
  • These Terms do not limit or exclude your statutory consumer rights.

WEBSITE AVAILABILITY

We do not guarantee that the Site will always be available or uninterrupted.

We may suspend or withdraw the Site for maintenance, updates or operational reasons.

LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Breach of statutory consumer rights
  • Any liability that cannot legally be excluded

Subject to the above:

  • We are not liable for indirect or consequential loss.
  • If you are a consumer, we are only responsible for loss or damage that is reasonably foreseeable.

10. LINKS TO THIRD-PARTY WEBSITES

The Site may contain links to third-party websites.

Pit Boss is not responsible for the content, policies or practices of third-party sites. Accessing them is at your own risk.

11. USER-GENERATED CONTENT

If you submit reviews, images or other content, you confirm that:

  • You have the right to submit the content
  • It does not infringe third-party rights
  • It is lawful and not misleading

You grant Pit Boss a non-exclusive, worldwide, royalty-free licence to use, reproduce and display such content in connection with our business.

We reserve the right to remove content at our discretion.

12. DATA PROTECTION

Personal data is processed in accordance with:

  • UK GDPR
  • Data Protection Act 2018

Please refer to our Privacy Policy for full details.

13. GOVERNING LAW AND JURISDICTION

If you are a consumer resident in the United Kingdom:

  • These Terms are governed by the laws of England and Wales.
  • You may bring legal proceedings in:
  • The courts of England and Wales;
  • The courts of Scotland (if resident there); or
  • The courts of Northern Ireland (if resident there).

We will bring proceedings only in the courts of your UK place of residence.

14. SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remainder shall remain in full force and effect.